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FraudNews
12-10-2013, 02:20 PM
Call Center Fraud: How to Respond (http://news.google.com/news/url?sa=t&fd=R&usg=AFQjCNF-zIyNkw5_2bgUxFQMWdnCjVa6cA&url=http://www.bankinfosecurity.com/call-center-fraud-how-to-respond-a-6278)
BankInfoSecurity.com
Malware and call center fraud "are two big threats to financial institutions as we approach 2014," says Shirley Inscoe, a financial fraud analyst at financial consultancy Aite. "2013 saw the largest institutions being targeted in their [call] centers ...

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